About Us

CREDEMA CRM, a product of CREDEMA AG, specializes in services related to the digital transformation of small and medium-sized businesses. As both a software and service provider, CREDEMA AG offers multidisciplinary professionals on all continents to support clients with their requirements 24/7. With a team fluent in 11 languages and a focus on exceptional customer service, CREDEMA offers unparalleled expertise and support to help businesses achieve their digital transformation goals.

OUR MOTIVATION

For more than two decades, we have witnessed how large companies use complex technologies to gain a competitive edge over small and medium-sized businesses. At CREDEMA, we want to level the playing field by offering small and medium-sized businesses the tools and services they need to digitally transform their operations and become respected data-driven entities in their industries. Our goal is to help SMBs stay competitive and thrive in the ever-evolving business landscape.

OUR VISION.

CREDEMA is the key ingredient for small and medium-sized businesses to compete online with larger competitors. With our comprehensive CRM software and expert services, SMBs can level the playing field and achieve their business objectives. With CREDEMA, SMBs can take advantage of powerful technologies and stay ahead of the curve in the ever-evolving digital landscape.

OUR MISSION.

With CREDEMA CRM, we provide businesses with an all-in-one CRM system that streamlines sales, marketing, and customer service processes. Our goal is to help clients build meaningful customer relationships by providing a centralized platform to manage data, track leads, and offer exceptional support. With a focus on innovation, efficiency, and customer satisfaction, we are committed to delivering a top-notch SaaS solution that is user-friendly, reliable, and secure.

WHAT IS A COMPLETE CRM?

Complete CRM (Contact Relationship Management) is a software solution that helps businesses manage their customer interactions, track leads, monitor sales, and analyze customer data. It is an essential tool for businesses that want to build better relationships with their customers, boost productivity, and enhance customer satisfaction. A Complete CRM solution provides businesses with a centralized platform for managing all customer-related data, enabling them to access real-time insights into customer behavior and preferences. With a Complete CRM, businesses can streamline their operations, automate repetitive tasks, and improve customer engagement, leading to increased sales and revenue.

WHY DO YOU NEED CREDEMA?

A Complete CRM can help your business improve customer relationships, streamline operations, increase sales, and improve teamwork. With a centralized database for customer-related data, a Complete CRM is customizable to meet the unique needs of your business.

WHY CONTACT AND NOT CUSTOMER?

A Complete CRM enables teams to collaborate more effectively, with real-time updates on customer interactions and tasks. This can help improve teamwork and communication, leading to higher productivity and better outcomes. This is why we prefer to call it a Contact Relationship Management tool.

Our CRM Solutions.

We offer a wide range of CRM solutions to meet the unique needs of businesses in different industries. Our software is designed to help businesses manage their customer interactions, track leads, monitor sales, and analyze customer data.